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Prioritize Important Devices With MidSouth Fiber Internet

Ensure consistent connectivity when you need it most

Has your internet ever slowed at the worst possible moment, such as in the middle of a crucial meeting or while watching the game-winning touchdown of your favorite football team? Make slow connectivity during crucial moments a thing of the past with MidSouth Fiber Internet’s Device Priority.

While your internet speeds should always remain consistent, multiple Wi-Fi activities taking place at one time can cause network congestion. Assigning priority to important devices, like your computer while working from home or the den TV during a football game, ensures consistent connectivity where you need it most.

With the MidSouth Fiber app, users can prioritize specific devices during set time frames to ensure adequate speed is maintained.

Download the MidSouth Fiber app from the App Store or Google Play to get started today.

How to Set Priority Devices in the App

1. Activate ExperienceIQ. ExperienceIQ must be activated in the app before using Device Priority.

a. From the main dashboard, select My Network.

b. Select Services and enable ExperienceIQ.

2. Return to My Network and select Networks.

3. Under shortcuts, select Priorities and slide button to Enable My Priorities.

4. New options will pop up, allowing you to set a priority schedule by web traffic or device.

a. Traffic Priority—Prioritize online activities with a set schedule. Example: Have a set day you play video games with friends each week? Create a schedule so gaming will be given priority service automatically during the time you play.

b. Device Priority—Assign priority to specific devices connected to your network and set a schedule. Example: When working from home, make your computer a priority device during scheduled work hours.