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For Electric Cooperative Members
For Electric Cooperative Members

Safety

Know What’s Below
by Calling 811

Don’t dig until you know where underground utility lines are located

Spring is just around the corner, and there’s no better time to get outside and enjoy the fresh air. Perhaps you’re making plans for a new garden or a lawn makeover. However you’re planning to revamp your backyard escape, remember to keep safety in mind for all projects—especially those that require digging near underground utility lines.

Most of us never think about the electric, gas, water and other utility lines below ground, but hitting any of those while digging is not the reminder you’ll want—trust us! Your electric cooperative reminds all members who plan a digging project to call 811 at least three business days before starting. Or you can submit a request online by visiting texas811.org.

How It Works

After you call 811 or submit your request online, all affected utilities will be notified of your intent to dig. It may take the utilities a few days to get to your request, so be patient. The affected utilities will send someone out to mark buried lines with paint or flags. Before you break ground, confirm that all the involved utilities have responded to your request. If you placed your request by phone, use the process explained by the 811 call center representative. If you submitted your request online, refer to your 811 center ticket to confirm everything.

By taking this important step before you break ground on your project, you help protect not only yourself but our community. Disrupting an underground utility line can interrupt service, cause injuries and cost money to repair, so remember to call 811 first and know what’s below.

Dig Safely

Once you get the go-ahead, remember these safe digging practices:

  • Use appropriate digging equipment for the type of hole you’re digging.
  • Don’t ever attempt to move a utility line.
  • If something goes wrong, call 911.