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Oh, Baby! Flower Mound Hospital Delivers on Growth

Since its opening, Texas Health Presbyterian has experienced a boom in births

It’s a boy!” “It’s a girl!”

Multiply those announcements by 913 and 931, respectively. Add them together and you’ll figure out why Texas Health Presbyterian Hospital Flower Mound predicts a 50 percent increase in births over the next five years.

The baby boom is one example of how the region’s fast-paced growth affects CoServ members like the hospital.

Denton and Collin have been among the fastest-growing counties in the state – a fact one physician said was the main reason a hospital was built in Flower Mound in 2009. Even in the early 2000s, the area was targeted for rapid development.

“We recently treated our 100,000th patient,” said Dr. Michael Hisey, chairman of the board of managers at Texas Health Flower Mound and one of the original owners.

“Our footprint allows us to grow,” he said. The hospital expanded its common areas twice since it opened and plans to add observation beds and additional parking as the population balloons.

“The hospital houses almost every kind of surgery possible except for heart or brain surgeries.” Dr. Hisey said those specialties will likely be added in the future.

“We have a full-service emergency room and we are number one [in the county] in baby deliveries with an estimated 160 babies per month,” he said.

While growth is inevitable in Denton County, Dr. Hisey said patient satisfaction and reliable quality care are top priorities for Texas Health Flower Mound.

“In my mind, quality is more important than growth. We need to be as good as we can in what we do.”

Volunteer gives back with a smile

Bill Townsend enjoys people and they enjoy him.

As a Texas Health Presbyterian Hospital Flower Mound volunteer, Bill works at the front desk two mornings each week welcoming people as they arrive at the hospital.

When walking through the hospital’s lobby, you will see Bill joking with hospital staff and always smiling and greeting everyone with a “Good morning!”

For those who’d never been to the hospital off FM 2499, Bill gave directions to areas in and around the hospital he committed to memory a while ago.

“I like meeting people, having fun with people, talking to people,” said Bill, 82, who wore a shirt embroidered with Mickey Mouse as he sat at the information desk. “Kids love Mickey Mouse.”

For Christmas, the former corporate executive wore a Santa hat and handed candy canes to little ones.

“This is a great place,” Bill said. “And I’m not going anywhere.”

Bill is one of 64 volunteers who gave 14,000 hours of their time to the hospital in 2017, said Susie Anderson, president of the hospital auxiliary and volunteers.

“Our contribution is not only to the hospital but to the members of our community who are cared for by the hospital,” she said. “We are so very fortunate to have the hospital we have here.”

A retired human resources executive at the former St. Paul Medical Center in Dallas, Susie now volunteers her time to manage the auxiliary.

“We’re all here wanting to give back,” she said. “Yes, we work but we have fun and it’s certainly rewarding.”

To learn about volunteer opportunities at the Flower Mound hospital, visit Texas Health Flower Mound.

Texas Health Presbyterian Hospital Flower Mound is a joint venture owned by Texas Health Resources and physicians dedicated to the community and meets the definition under federal law of a physician-owned hospital. Doctors on the medical staff practice independently and are not employees or agents of the hospital.