February’s winter storm event—and the energy emergency situation that resulted from it—were an extreme test of the state’s power grid. And to be sure, there were a lot of things that went wrong, especially the failure to generate enough power to support Texas’ energy needs when the need was highest.
The storm resulted in some very difficult days for some Trinity Valley Electric Cooperative members who endured the cold during extended outages, or the rolling outages mandated by the Electric Reliability Council of Texas. We are very grateful for your patience and understanding as our crews and staff worked tirelessly to restore power where we could, while managing a truly unprecedented call for forced reduction of electrical load.
Outside, our crews did a remarkable job in extreme conditions. Ice and snow brought down trees and stressed electrical components, but they met each day’s challenges with the kind of determination to get as much power to homes and businesses as possible.
Meanwhile support staff and our member services team worked around-the-clock too, doing everything they could to keep members informed, and responding to the many questions that come during that kind of a crisis.
This company was created to serve the needs of members, and that will always be our goal. During a time that was stressful, and our very mission of providing reliable electric service was under threat from outside forces, your encouragement and patience helped keep our mission in focus.
As we prepared before the storm, the importance of the TVEC community to our response efforts was clear. From emergency fuel supplies to keep trucks on the road, to restaurants and caterers who were able to step up to the challenge of feeding an army of lineworkers during a winter storm, there are so many pieces to the puzzle that made it possible to respond effectively.
From all of us at TVEC, Thank You.